Pros
Managers get car privileges. The people are hard working. Upper management will not visit your branch if you hitting your sales numbers.
Cons
Always under staffed. After Hertz went public recently "the less staff the better" has become upper management's approach. They refer to the staff in the branches as "head count". The less heads the better! This creates big customer service issues because customers are forced to wait on long lines to get a car. No matter how many "heads" upper management gives you they aways demand a 20% increase in revenue year over year. Upper management overbooks reservations and don't come through with the cars to rent. This is another reason customers have to wait so long for their cars. Of course poor customers service scores fall on the Branch Managers and poor scores reduce the bonus you will receive.