Prejudicial and Discriminatory - Support Worker Hesley Group Employee Review

2.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The main pro to this particular job is the tangible effect that you have on the people we support; you can see the fruits of your labour and it feels good to know that you can make a difference.

Cons

The company is downright prejudicial and discriminatory against particular people. Do not expect reasonable adjustments if you have any form of disability, whatsoever. The place is also mismanaged to help with zero forms of consistency whatsoever. If you have anxiety, this place is a hard pass any way you see it because you have no idea where and who you will be supporting. The idea of a “core team” is a joke that was seemingly abandoned long ago.

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Hesley Group Response
9mo
We really appreciate you taking the time to provide feedback. We’re naturally disappointed to hear your experience working at Hesley Group was not a wholly positive one, and we take feedback such as this seriously and will be reviewing internally. We are committed to creating a supportive and positive working environment for all colleagues. If you would like to discuss your concerns further, we encourage you to raise them through our internal channels, where they can be addressed directly and confidentially. This includes speaking with your line manager if you are still working for us, contacting HR (hesley.hr@hesleygroup.co.uk), or using our formal complaints and whistleblowing procedures. We are grateful for the contribution of every member of our team, and we will continue to listen and make improvements where possible.

Explore other reviews about Hesley Group

5.0
21 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Great company, great people good place.

Cons

Very very good company, good people.

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Supportive colleagues who work well as a team, especially during night shifts. Meaningful work supporting individuals with complex needs. Ongoing training opportunities and scope to develop skills. Clear routines and structured handovers between shifts. Opportunity to build strong relationships with residents and make a real difference. Good hands-on experience within specialist care settings. Training provided to support professional development. Management approachable at site level. Rewarding role with clear purpose and impact. Shift patterns that can suit those who prefer nights. Rewarding and person-centred work. Strong teamwork on shift. Valuable training and experience. Supportive immediate colleagues. Opportunity to progress within the company.

Cons

Communication between shifts could occasionally be improved. Staffing levels can sometimes feel stretched. Opportunities for progression may depend on availability of roles. Policies and procedures can change frequently. Some inconsistency in management communication. Workload can increase at short notice. Limited flexibility around rota changes at times. Pay could be more competitive for the level of responsibility. Can be emotionally demanding. Communication could be clearer at times.

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