Busy season. Football and Basketball season is non-stop crazy. You'll answer over a hundred calls a day and be expected to dominate each one with a smile on your face. This may not be for some people. And it's an even longer run now, from August to March. Don't expect unlimited vacation during this time.
Having to work a 9 hour shift: 7-4, 8-5, 9-6, or 10-7. This makes for long days but you get used to it. It also sucks not being able to have a set schedule unless you move up in the department.
Starting wages for Support is only livable if you're a just out of college student who lives like they're still in the dorm room. Fortunately, they ramp up compensation pretty quickly based on performance.