Culture change taking place - Anonymous employee Hyatt Employee Review

3.0
3 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are great people who work at Hyatt and are very committed to doing good work and driving awareness and preference.

Cons

Sr. Leadership in the company has changed in the past cpl of years, particularly in marketing. The care and concern for employees has been replaced with a cold, abrupt and less than caring management style that takes a my way or the highway approach.

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5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Steady full-time income and consistent work schedule available

Cons

Physically exhausting work over long daily shifts

4.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Fair pay, decent PTO, can be a very flexible work environment if you have a caring leader. Hospitality is a fun industry that tends to attract interesting people--ability to travel and work with diverse cultures is great.

Cons

Constant reorganization/restructuring post-COVID, and growth that outpaced scalable infrastructure. Some long-time employees very set in their ways, can be hard to make meaningful impacts on ways of working even when the org has changed on paper.

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