The end of a great place - QA Analyst Hyland Employee Review

2.0
5 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Sabbatical program Flex time Decent PTO earning schedule Great coworkers Work from home but don’t know if that will carry forward after the pandemic Some low level managers are incredible

Cons

The pay is abysmal. I’m talking some people being underpaid by $30,000 or more. They claim to have “fixed it” but many people have brought up that nothing changed and they are still way under market for the area Hyland is in. They aren’t going to be able to compete in the new job market but I guess that doesn’t matter see below. Hyland has completely lost its focus and ability to execute. VP and C-suite executives are completely clueless and are dragging the business down hard. The current CTO is nothing more then a hatchet man for the private equity firm that owns Hyland. He is completely clueless on how to move the company forward with its “cloud” offerings and is simply doing the bidding of the PE firm to slash cost to the bone no matter the problems it causes. For example Hyland wants to move into SaaS but has no clue how to do it. Instead of researching and following a traditional path or hiring consultants they decided to just try it out with no leadership. Well it hasn’t worked so now they are blaming employees (developers and QA) for not executing fast enough and have laid off 150 or so people with ZERO notice on a zoom call. We are talking people with 10 and sometimes 20 years with the company thrown out like used napkins. As if this isn’t bad enough they talk constantly about how hiring is a priority but all new R&D hiring will be in low cost areas like India and Poland. When employees expressed concerned they were told by the CEO “There is no such thing as an American job, we are a global company.” Really this happened. This is all during a global pandemic mind you. One might think after all of this they would fire some leadership too because they created the plan that failed. Well you’d be wrong! How about doubling down on the same awful plan as before with less people! Seems smart... They are also throwing around “threats” about people not performing and how they are going to be tracking productivity very closely (aka micromanaging) because it’s the fault of the employees things are the way they are. Ultimately the reputation of what Hyland was 10-15 years ago is all that is a draw anymore for people. It’s a shell of its former self and tenured people are leaving in droves. It’s not a terrible place to work but it certainly isn’t worth staying at for any long term. I would look elsewhere where you will be paid adequately. Hyland is a directionless dinosaur being run by a Private Equity firm and their yes man that has zero interest in its longevity or standing, anyone with sense is abandoning ship.

Explore other reviews about Hyland

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great time working with great team

Cons

No complains I have great tjme

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Hyland Response
20h
Thank you for sharing your thoughts! We're glad to hear you've enjoyed working with your team and have had a positive experience. Creating an environment where employees can collaborate, support one another and do their best work is an important part of our culture. We appreciate your feedback and wish you continued success at Hyland! - Hyland HR Team
2.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote or hybrid capability. Usually a flexible schedule.

Cons

Constant quiet firing. They've figured out how to avoid public disclosures quite well. Every month they're whacking batches of 20~30 employees - esp. if you were in a higher pay band or part of an acquired company. There's constant leadership churn as of late - not that leadership was ever that great, but the clownshow has more makeup on the pigs now. If you were part of an acquired company, the stench of nepotism was constant. Hyland doesn't provide legitimate training or certification assistance for everyone. Their products would fail any sort of security scan by an AI tool too. If you're a customer, buyer beware.

3
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Hyland Response
2w
Thank you for taking the time to share your perspective and for your years of service at Hyland. We recognize that organizational change can be difficult and that periods of transition may feel uncertain. While experiences can vary, this perspective does not fully reflect our approach as an organization. We remain committed to clear communication, responsible workforce practices and investing in employee growth and development opportunities. As Hyland continues to grow and evolve, we are focused on supporting our employees and customers through this journey and strengthening how we operate for long-term success. We appreciate your perspective and wish you all the best in your next chapter. - Hyland HR Team
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