- They hold on to people, regardless the performance.
- Management thinks employees are stupid. Hiring freeze disguised as HR IT problem. New benefit and promotion structure sold as an improvement although it is mathematically worse. New bonus structure only marginally correlated to individual performance (so why should anyone try?)
- a lot of lifers. People are glued to their seat for 30 years. There was a time when I thought this was a benefit. Turns out, it just means nobody is willing to improve or try something new.
- Cut in social outings spending, cut in discretionary sales budget (can't even attend industry events anymore), cut in editorial budget to meet contacts. No budget for booths at conferences
- Meanwhile, management tells us how great we are doing. Stock price is at all-time-high, CEO compensation soars, revenue at record high
- No effective management outside London. Real decision makers are nowhere to be seen in Singapore. Absolutely void of any direction.
- low salary only attracts low-quality staff. Low benefits means that only those who can't get a better job stay at ICIS. Over time, this has now led to a low-performance culture.