ICIS Reviews

All the positive reviews you see about ICIS in London, China and Singapore were true three to five years ago. It used to be a good place to work but that has changed drastically. Unfortunately, it has gone from average to bad for most employees across sales, marketing, analytics, events, product management and consulting. The departments are all lead by absolutely directionless middle management that is too scared to make any decision. Even the most minute detail has to be approved by London. And London doesn't care. I bet that ICIS HR will comment on my post and state that their internal employee satisfaction score is high. That's true because only the most complacent team members will stay on for decades. Globally, the company can't hold on to quality staff. Complete brain drain. Compensation is a joke. In response to this post, ICIS HR will also claim that they create the psychological safety to voice any complaints. That is also true - but they never act on anything. Ever. I have zero trust in the new CEO. He started his stint with a hiring freeze but told us it is just an IT problem. Absolute joker.

- They hold on to people, regardless the performance. - Management thinks employees are stupid. Hiring freeze disguised as HR IT problem. New benefit and promotion structure sold as an improvement although it is mathematically worse. New bonus structure only marginally correlated to individual performance (so why should anyone try?) - a lot of lifers. People are glued to their seat for 30 years. There was a time when I thought this was a benefit. Turns out, it just means nobody is willing to improve or try something new. - Cut in social outings spending, cut in discretionary sales budget (can't even attend industry events anymore), cut in editorial budget to meet contacts. No budget for booths at conferences - Meanwhile, management tells us how great we are doing. Stock price is at all-time-high, CEO compensation soars, revenue at record high - No effective management outside London. Real decision makers are nowhere to be seen in Singapore. Absolutely void of any direction. - low salary only attracts low-quality staff. Low benefits means that only those who can't get a better job stay at ICIS. Over time, this has now led to a low-performance culture.