Culture changed from average to bad - Reporter ICIS Employee Review

1.0
27 Dec 2023
Recommend
CEO approval
Business outlook

Pros

- You can hold on to a position for a decade with sub-par performance! - Good entry-level job

Cons

All the positive reviews you see about ICIS in London, China and Singapore were true three to five years ago. It used to be a good place to work but that has changed drastically. Unfortunately, it has gone from average to bad for most employees across sales, marketing, analytics, events, product management and consulting. The departments are all lead by absolutely directionless middle management that is too scared to make any decision. Even the most minute detail has to be approved by London. And London doesn't care. I bet that ICIS HR will comment on my post and state that their internal employee satisfaction score is high. That's true because only the most complacent team members will stay on for decades. Globally, the company can't hold on to quality staff. Complete brain drain. Compensation is a joke. In response to this post, ICIS HR will also claim that they create the psychological safety to voice any complaints. That is also true - but they never act on anything. Ever. I have zero trust in the new CEO. He started his stint with a hiring freeze but told us it is just an IT problem. Absolute joker.

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ICIS Response
2y
Many thanks for taking the time to leave a review - I'm sorry that your experience is not a positive one. I respond personally to all the reviews, they don't come from HR and nor is there any attempt by management to encourage people to post positive comments. I'm also happy to talk you through our Employee Satisfaction Results - when you examine the detail we score high levels of satisfaction from staff who have only been here a short time to those who have been with us a while. Having said that it is important that everyone is happy and we are working very hard to respond to feedback and to continue to make changes - I note you are a current employee - please do get in touch and I can talk you through the plans for 2024.

Explore other reviews about ICIS

5.0
2 Feb 2024
Recommend
CEO approval
Business outlook

Pros

The culture, daily support from coworkers and management alike, opportunities to travel, opportunities for personal growth as well as professional growth, flexible working schedule, benefits. I have worked at this company for almost two years now, and I have YET to have a bad day. I owe it to the CONSTANT support from management, as well as the support the editorial team gives me daily. I have worked in many roles, and been a part of many teams, but I have NEVER seen a culture like the one at ICIS. The editorial team is strong and supportive, and my management is invested in my personal and professional development. Not only have I received support from management as I learned my role, I have also received an IMMENSE amount of support from the editorial team as a whole. I can't think of a single person on my team that I wouldn't be able to call and ask for help. Actually, I believe I have turned to every single person on the editorial team for some type of support, at some point in these past two years. Management continues to impress me as I learn my role and want to expand my learning. Every opportunity I have been given is one that I asked for. I have YET to be denied any form of growth or advancement within the company. When I first joined ICIS, I expressed an interest in traveling to conferences to build connections within the industry, and management has given me every opportunity imaginable to foster that interest. The benefits include competitive pay, tuition reimbursement, and a flexible working schedule – 2 days in office, which you get to pick. The office itself is extremely nice and it is obvious management had employee comfort in mind when they leased it. I cant thank ICIS, and management enough for fostering such a great work environment for its employees.

Cons

There are absolutely ZERO cons, and I am not just saying that.

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ICIS Response
2y
What a wonderful review - thank you so much for taking the time to write it - genuinely it is much appreciated.
2.0
10 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Good initial sales skills training, Nice work life balance, Well respected data & market experts, Sales Enablement support. A great platform to learn skills & get experience so you can earn more money elsewhere after 18-24 months.

Cons

Sales leaders talk about high performance but no one really does it, if you do it great, if you dont no one cares. Its a grind daily, churning out renewals. Sales leaders talk about performance and say its the important thing, except at the end of month/qtr/year (so all the time) when all they want to hear about it when is the deal coming in and for how much. Salary very average and targets re quite high so making good commission, pretty unlikely. The excellence club is quite funny, they suggest you plan for it, but the reality is its a lottery, even if you smash your number and deliver 'High performance' it comes down to have you been before (if you have, probably not going again) and have you brown nosed the Head of Sales enough. If you get to go, its a very nice trip, but dont plan on it.

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