Pros
Some of the industry's best are still left. Name recognition and customer loyalty keeps the orders coming.
Cons
IMI/CCI have recently hired many ex-GE executives who do not know the industry, but think they have the right medicine for CCI. Overblown egos and short-term thinking prevent them from questioning themselves or asking others who know the business for input before they make decisions that significantly impact the company, employees and customers. The result is increased bureaucracy, no daily management support, poor treatment of employees, ongoing degradation of employee benefits, loss of teamwork and family culture, layoffs to offset the increased spending on executive salaries and fringes and slowing of business due to lack of focus on the right opportunities. Nearly all employees in the business fear losing their jobs to offshoring as CCI continues to make large investments in personnel and infrastructure in Bangalore and implement poorly thought-out closures of US offices.