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Info-Tech Research Group

Engaged employer

Not Gartner 2.0 Do Not Recommend - Regional Director Info-Tech Research Group Employee Review

1.0
1 Jun 2022
Recommend
CEO approval
Business outlook

Pros

There was a community of familiar faces when I joined the organization led by a great leader who is attempting to spearhead change at this organization.

Cons

This is not Gartner 2.0. Legacy leadership is jaded and resistant to the change that is being forced upon the organization to grow and this created a horrible dynamic between legacy Info-Tech and the enterprise sales team. Below are just a few examples of my personal experience, though I've left out quite a bit. I do not recommend working for this organization. Being saddled with an account that signed up during bankruptcy liquidation in which all the business assets were promptly sold less than two weeks after the signature was inked. Even when the account was flipped into my name I repeatedly expressed that it was not a business, they would not renew and the deal should have never been sold - forced to eat the renewal causing an impact to my annual commissions. - This is common practice for this organization. An insane amount of free licenses given to accounts to close the deals prior to the shift in our focus to sell quality deals prior to standing up the enterprise sales team. This greatly impacted the growth on accounts as the free licenses were not valued by the users and ate into value-added sales efforts. - All accounts are littered with these worthless free licenses that add no value to the customer or the growth of the organization. Arguing deals for 6 months to be paid the proper commissions because the Finance team could not understand basic constructs of taking the previous bad deal that was written and putting it into a proper contract. Then missing the commission period because they could not input it in time and being forced to wait for the next period to correct their action. Having countless meetings with them to walkthrough the same issue over and over even after stating that they understood the discrepancy and knew how to fix it. Not being paid your standard bi-weekly paycheck because their systems did not appropriately send the check to your bank after being there for over a year and never having the issue prior nor changing anything. Being harassed to be available for a call at any given second regardless if you were on an unplanned call with a client or prospect or heaven for bid using the restroom. Would be repeatedly harassed until you pick up even if you've already sent a message that you are indisposed at the moment for items that really had no immediate need or impact to your sales performance or getting the job done. Prospect territory never completed the transfer fully into my name for the agreed upon accounts for over 1.5 years. Forced splits with internal reps who had no relationship/contact with the business or contact that you've held relationships with for greater than 7 years. Internal reps calling into your accounts or being assigned inbound leads only to force you to split opportunities with them on your named accounts. - When you repeatedly bring this up you are viewed negatively and as if you're the one causing the problem even though if the sales ROE was followed as agreed to by the organization there would not be any issues. Insane amount of internal meetings - this can eat into your calendar upwards to 10 hours per week and typically happen at peak selling times throughout the week. This is/was inclusive of a daily stand up meeting that 99% of the time had zero value. No real work/life balance.

Explore other reviews about Info-Tech Research Group

5.0
9 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Good Company to work for, great people and much knowledge to be gained

Cons

Team design, senior management. time management.

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Info-Tech Research Group Response
2y
Thank you for taking the time to leave your feedback. As a growth-focused organization, we pride ourselves on providing ample development opportunities both on the job and in more formal education environments. We would like to address your concerns with team design, senior management, and time management, but regret there is not enough detail to properly comment on each aspect. What we can share is that this is a fast-paced industry that requires exceptional time management from all employees, regardless of the team they’re on. We continue to invest in training for all levels of employees, including senior management and leadership, to ensure that teams receive the support needed to meet targets and enjoy the process while doing so. We are all working together to achieve ambitious goals for the company’s next chapter. Finally, our team structure is designed to facilitate a collaborative environment in which we can be proud of the work we do. It’s great to hear that you enjoyed your time with Info-Tech, including working with your colleagues and the learning provided. We wish you the best in your future endeavors!
2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The commission structure can be attractive for strong performers. The company also provides useful sales tools, including Salesforce and Salesloft, which help support prospecting and customer engagement efforts.

Cons

Sales expectations were extremely demanding, with a heavy emphasis on outreach volume. Representatives were expected to maintain very high daily activity levels even on days filled with customer meetings, making it difficult to balance quantity with meaningful engagement.

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