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Info-Tech Research Group

Engaged employer

Info-Tech Research Group Reviews

3.4

57% would recommend to a friend

(481 total reviews)
avatar

Tom Zehren

82% approve of CEO

65% positive business outlook

Info-Tech Research Group has an employee rating of 3.4 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Info-Tech Research Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

481 reviews
1.0
7 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Friendly co-workers. This is the only good thing about this place

Cons

- Stay away from this company if you are a top sales performer, they are specialized in destroying sales talents plus you will waste your time here - Terrible managers with no clue about what they're doing - The leadership team is saturated with bullies - very insulting and demanding - Micromanagement at it's best - people leaving positive reviews just started working for the company or they are from HR because this place is a nightmare - Low salary

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Info-Tech Research Group Response
4y
Hello and thank you for taking the time to share a review. It appears that you are not a current employee. We agree that Info-Tech is full of incredible and supportive colleagues, and we’re happy to hear that you also valued your interactions with the team during your time with us. We do want to address some other references you made that we find concerning, including references made to bullying, something we take very seriously, and an indication that reviews come from HR or only new hires. Regarding management, we want to acknowledge that the team has scaled very quickly as the company has grown. This growth included promoting internally and hiring externally for varying levels of experience. While we are happy to share that our management team is in the strongest position to date, there were some changes and hard decisions that were necessary along the way to create the positive and supportive culture we are focused on continuing to cultivate as the team keeps expanding. We have also recently hired a Director of Learning & Development who will help refine our training and learning practices, including ongoing support for our management team. We also continually consider compensation for our roles, and there is a lot of reward and recognition for performance, especially for our hardworking sales team. When it comes to reviews, we want to very clearly articulate that we have an internal policy against members of our HR team posting reviews. We encourage honest and fully transparent reviews from all employees, but we do not request or facilitate any reviews, including direction to only share the positive aspects of working at Info-Tech. With being in business for 25 years and experiencing especially rapid growth over the last few years, there are various lengths of tenure represented on our team and across the reviews employees have independently decided to share on this platform. Thank you again for sharing your perspective. We wish you well in your future endeavors.
1.0
1 Jun 2022

Not Gartner 2.0 Do Not Recommend

Recommend
CEO approval
Business outlook

Pros

There was a community of familiar faces when I joined the organization led by a great leader who is attempting to spearhead change at this organization.

Cons

This is not Gartner 2.0. Legacy leadership is jaded and resistant to the change that is being forced upon the organization to grow and this created a horrible dynamic between legacy Info-Tech and the enterprise sales team. Below are just a few examples of my personal experience, though I've left out quite a bit. I do not recommend working for this organization. Being saddled with an account that signed up during bankruptcy liquidation in which all the business assets were promptly sold less than two weeks after the signature was inked. Even when the account was flipped into my name I repeatedly expressed that it was not a business, they would not renew and the deal should have never been sold - forced to eat the renewal causing an impact to my annual commissions. - This is common practice for this organization. An insane amount of free licenses given to accounts to close the deals prior to the shift in our focus to sell quality deals prior to standing up the enterprise sales team. This greatly impacted the growth on accounts as the free licenses were not valued by the users and ate into value-added sales efforts. - All accounts are littered with these worthless free licenses that add no value to the customer or the growth of the organization. Arguing deals for 6 months to be paid the proper commissions because the Finance team could not understand basic constructs of taking the previous bad deal that was written and putting it into a proper contract. Then missing the commission period because they could not input it in time and being forced to wait for the next period to correct their action. Having countless meetings with them to walkthrough the same issue over and over even after stating that they understood the discrepancy and knew how to fix it. Not being paid your standard bi-weekly paycheck because their systems did not appropriately send the check to your bank after being there for over a year and never having the issue prior nor changing anything. Being harassed to be available for a call at any given second regardless if you were on an unplanned call with a client or prospect or heaven for bid using the restroom. Would be repeatedly harassed until you pick up even if you've already sent a message that you are indisposed at the moment for items that really had no immediate need or impact to your sales performance or getting the job done. Prospect territory never completed the transfer fully into my name for the agreed upon accounts for over 1.5 years. Forced splits with internal reps who had no relationship/contact with the business or contact that you've held relationships with for greater than 7 years. Internal reps calling into your accounts or being assigned inbound leads only to force you to split opportunities with them on your named accounts. - When you repeatedly bring this up you are viewed negatively and as if you're the one causing the problem even though if the sales ROE was followed as agreed to by the organization there would not be any issues. Insane amount of internal meetings - this can eat into your calendar upwards to 10 hours per week and typically happen at peak selling times throughout the week. This is/was inclusive of a daily stand up meeting that 99% of the time had zero value. No real work/life balance.

1.0
30 Nov 2021
Recommend
CEO approval
Business outlook

Pros

The fake reviews are easily separated from the real ones once you see the same two points raised again and again. - "This is a tough industry to work in" - No it isn't, this company will just treat you poorly and maintain garbage processes that are designed to make departments work against each other leaving you to deal with the never-ending friction. - "You will have a share of the voice" - You really won't. This just polled highly in research as something that was important to job seekers. The main frustration internally is how little employee feedback is considered, let alone acted on.

Cons

Awful single owner, growth at all costs culture. Any good aspects of the culture eroded when the pandemic started. Leadership now spends half of their salaried time making fake 5 start reviews on Glassdoor instead of fixing this broken company. You'll experience the dichotomy of celebrating huge annual growth, while receiving god-awful compensation, even if your performance appraisals are near immaculate.

Viewing 1 - 3 of 481 Reviews

Glassdoor has 498 Info-Tech Research Group reviews submitted anonymously by Info-Tech Research Group employees. Read employee reviews and ratings on Glassdoor to decide if Info-Tech Research Group is right for you.