One of the worst BPO - Team Leader Infosys Employee Review

1.0
29 Apr 2013
Recommend
CEO approval
Business outlook

Pros

Most of the people I have worked with are down to earth and very understanding - that's it.

Cons

Career Opportunities - It is normal that you get to feel the on the job training but if you have been promoted verbally as an SME or Team Leader and doing the role full time, you'd expect a salary increase and an updated contract right? Well, we regret to inform you that it doesn't happen here as I've seen employees having these sentiments for 2 - 3 years doing the same role hoping for a change... Compensation & Benefits - they're cheating on the benefits with de minimis to reduce the tax the company is paying monthly/annually; The payroll system is too poor, manual and bound by errors; We have employees who didnt' get a salary for at least 1 - 2 months and barely get a support from the upper management. As simple as filing an OT, you'd expect to get paid at least on the next 1 - 2 cut offs but no... you might get it in the next quarter or may not even get it at all... because you just can't track it at all... Facilities - expect the Air conditioning system malfunctioning once in a while and don't be surprised if you see cockroaches at the pantry; ISO fail; Access cards barely working - and we've reported these several times...

Explore other reviews about Infosys

5.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work with

Cons

growth may be factor to consider

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Job stability – Infosys is known for long-term employment and steady projects. Strong brand value – Having Infosys on your resume adds credibility and global recognition. Good learning opportunities – Access to internal learning platforms, certifications, and training programs (especially for freshers). Global exposure – Opportunities to work with international clients and global delivery teams. Structured processes – Well-defined policies, documentation, and governance. Work-life balance (project dependent) – Many teams offer reasonable working hours. Employee benefits – Health insurance, paid leaves, and wellness initiatives. Safe and inclusive workplace – Strong focus on ethics, compliance, and diversity.

Cons

Salary growth can be slow – Compensation increments may be lower compared to market standards. Limited flexibility in role changes – Internal mobility and project switches can take time. Bureaucratic processes – Decision-making can be slow due to multiple approval layers. Project allocation delays – Bench time and delayed onboarding to projects can happen. Variable learning exposure – Skill growth depends heavily on the project assigned. Less innovation in some teams – Certain projects may use legacy technologies. Onsite opportunities are limited – Compared to earlier years, onsite roles are fewer. Performance appraisal transparency – Rating systems may feel rigid or unclear.

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