They are bringing in new hires paying them more than someone who has more experience?? - Patient Service Representative Inova Employee Review

3.0
1 Apr 2024
Recommend
CEO approval
Business outlook

Pros

the encounters I have with patients and coworkers

Cons

Leadership does not support you , pay scale not fair

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Inova Response
2y
We appreciate you sharing your feedback with us and are pleased to hear about your positive experiences with your coworkers and patients. To ensure all team members feel empowered, our leaders have access to our leadership and executive coaching programs, to support effective leadership. We appreciate your input in this process. Your concerns regarding the pay scale are taken seriously and we are actively working to ensure our pay scale reflects the value of each team member's contributions and is aligned with the current market. Thank you for sharing your insights as we continue to improve.

Explore other reviews about Inova

5.0
4 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and great benefits.

Cons

Starting to get too large and may be hard to maintain culture.

3.0
1 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, professional colleagues, and strong technical talent. In the IT, analytics, and data space, Inova has been more forward-looking than many health systems, with willingness to adopt modern tools and practices. There is also relatively less bureaucracy compared with some other healthcare organizations.

Cons

For AI and Data Solutions career growth and scope can feel heavily influenced by prior relationships and leadership networks. When new leaders join, they often bring trusted colleagues from previous organizations, and those individuals may receive faster access to strategic work, visibility, and advancement opportunities. This can create the perception that internal merit, institutional knowledge, and long-term contribution are not always enough to access the best opportunities unless an employee is already connected to a senior leader or part of an incoming leadership network. Over time, this can make the culture feel fragmented across different legacy groups rather than like one unified Inova culture. There is a high level of nepotism and if you are not coming from Sharp, Parkland or Novant your growth, scope and visibility will be limited and you might be sidelined to grunt work.

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Inova Response
3w
Thank you for your feedback. We’re glad to hear you’ve had positive experiences with the benefits, colleagues, and the technical talent within Inova, particularly in the IT and data space. We also acknowledge your concerns regarding career growth, visibility, and how opportunities are accessed across teams. Creating a fair and transparent environment where employees can grow based on their contributions and experience is important, and feedback like yours helps surface where expectations around development and advancement may need further clarity and consistency. We appreciate your perspective and the time you invested in sharing it.
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