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Intercontinental Exchange

Engaged employer

Not a good culture - profits over people - Project Lead Intercontinental Exchange Employee Review

1.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Employee Stock plan is a great value. Overall benefits were excellent. The company is very stable with an 'all weather' business model. In house training/education is available and valuable. AI is fully embraced with a plethora of resources and support for training and creative uses in day to day work.

Cons

Culture is clearly profits over people, and anti remote employees despite acquiring a company (Black Knight Financial Services) with a significant number of remote employees due to offices that were closed during COVID. Remote employees are capped at a maximum 1% raise per year with no ability to apply for a promotion or different role/department unless you move to HQ in Atlanta, Jacksonville or NY. Leadership professes to embrace Agile but is dismantling any best practice and consistent improvements in lieue of a 'do more with less' approach. Effectively it is 'Agile by Teams chat'. There is a high percentage of employees on H1B1 Visas that seem to be willing to accept the 'work harder with less pay' culture. (Employees on a work visa are less able/likely to leave for another company.) Another strange company behavior is Director level roles that only have 1 or 2 reports (and no teams below them). This seems to be a way to pay favored employees higher salaries. The 'flexible PTO' is limited by policy (4 weeks) depending on the Senior Leader creating a discrepancy and is outside the HR guidelines. However, challenging the policy is communicated as being negative to career advancement.

Explore other reviews about Intercontinental Exchange

5.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A very distinct culture of gritty, brilliant individuals. Very generous compensation. Lean org structure with access to the senior most leaders.

Cons

Not a company for those who aren't self starters. You will thrive here if you are diligent and independent.

2.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The company has good benefits and, for now, free breakfast and lunch in one building. Nice gym in HQ.

Cons

The company is very inflexible and absolutely does not tolerate remote work in any capacity. Even if you are the only member of your team in the office and could easily be remote, you will be required to be in office to take Zoom calls. In general this matches with the company's overbearing culture and "eye of sauron"- like micromanagement. Some higher executives work remotely, but they have sweetheart deals that don't apply to everyone, so if you need flexibility look elsewhere. Atlanta, even in difficult economic times, still has plenty of competition that is much more flexible than ICE. The company location is surrounded by nothing, so while JP Morgan can mandate RTO in their accessible Manhattan office, the Atlanta workers don't have it so rosy. If the company would relent on in-office it would definitely improve, but the fact that they don't leads to high turn-over and is why so many H-1Bs are present: they can't leave as easily. The company aggressively controls your time with a badge dashboard so one day you will get an email out of the blue asking you about it.

6
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