A Great Place to Work (tm) - If you are management level. - Technical Support Representative Intuit Employee Review

1.0
22 Dec 2008
Recommend
CEO approval
Business outlook

Pros

Management level employees have great benefits and incentives. Group medical benefits are among the best in the industry. Stock purchase plan gives decent investment opportunity.

Cons

If you aren't a salaried employee, advancement opportunities extremely limited. Any concerns voiced to manager will only result in a bad employee review. Continued outsourcing of product development and support positions - in past two years, four departments at this location have either been outright eliminated or relocated to either the Philippines or India, causing a reduction of over 70 people, some with zero notice. Opportunity for desirable projects is based on who you're buddies with other than who is qualified.

Explore other reviews about Intuit

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Cons

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

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