Pros
Great culture, great benefits, and values (on paper)
Cons
'Values' (in practice), the TurboTax Customer Experience / Customer Success Leaders claim 'Integrity Without Compromise' is their #1 operating value. DON'T believe it.. They've enabled and promoted 'leaders' who literally have personality disorders, and will climb over anyone to get what they want. Expect to be gaslighted daily, expect unachievable deadlines, expect constantly moving goalposts, and the most toxic culture imaginable, and alternative facts to be conjured to keep you in check, and under control. It's literally a snakepit. When the behavior was escalated to HR, they did NOTHING and actually punished the people who had concerns over this behavior. Other teams and depts are great, but DO NOT even consider the TurboTax CGCS CX team.. trust me, you'll live longer, and you're welcome:)