Full Service Level 4 - Tax Associate Intuit Employee Review

5.0
23 Mar 2025
Recommend
CEO approval
Business outlook

Pros

I enjoy intermingling with other members of my team. I feel like we are all part of and extended family. I like the fact that everyone helps each other and that we can discuss issues with each other. I like the Leads that we have I have not had an issues with any of them they know the program and I praise God for their knowledge

Cons

I definitely do not like when the computer drops a call and you have a hard time getting back in touch with them. The screen share sometimes is an issue and will not let you share the screen having that available to be able to help the client is a plus.

Explore other reviews about Intuit

5.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work and grow your career. When you take self initiative, the opportunity to grow is in abundance.

Cons

There are no cons. If there is any gaps in expectations, you will have an opportunity to learn and grow.

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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