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      Intuit

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      How the mighty have fallen - Account Manager Intuit Employee Review

      3.0
      29 Apr 2025
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, peers are great. I was able to stay fully remote since 2021

      Cons

      CEO is running the company into the ground. There is a revolving door of sales and senior leadership. Everytime a new executive is hired they come in with an “aggressive “ new sales target. This is fine but when there has been 6 new executives in 3 years and each one wants to 2x every metric we end up where we are at today. Layoffs accusing people of being low performers , only after they created a stacked rank system so that there will always be bottom performers by definition. No mobility into leadership. Mid market is a new initiative that hired 98% external account managers and leaders. The company culture is shot and I genuinely don’t think intuit is headed in the right direction. Considering selling all of my stocks and getting all of my money out of credit karmas save account…

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      Intuit Response
      1y
      We appreciate you taking the time to leave us a review. We take your concerns seriously—particularly around leadership transitions, performance management, and internal mobility. We recognize that consistency and clarity are essential for building trust and long-term success. While we set ambitious goals, we also understand the importance of supporting our teams with stability, transparency, and opportunity. We will share your input with our People Experiences team and hope you’ll consider adding it via HR Connect as well. Thank you again for your feedback and the 4 years you’ve contributed to our organization.

      Explore other reviews about Intuit

      5.0
      27 Jun 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work now

      Cons

      none that I can think of

      3.0
      13 Jun 2026
      Service and support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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