Back breaking work for nothing. Worst paying retail job in the Industry. - Co Manager/Part Time Sales Associate Journeys Employee Review

2.0
24 Jul 2011
Recommend
CEO approval
Business outlook

Pros

Journeys has an awesome vibe atmosphere to work in. The employees are very down to earth and laid back. Promotions come frequently and you get a great 40% discount in the entire store! Working hours are flexible and high school / college friendly. You obtain and learn good salesmanship ethic. It is a decent first job to have if you have no experience or if you're in school. Journeys will give you a fair amount of experience and knowledge.

Cons

There are a lot of problems with the way Journeys is ran and managed, from store operations to payroll. I've been working at Journeys for a year and a half and still making minimum wage with no incentive for a raise. Journeys does not believe in raises, they believe in promotions. The stock room consistently gets in utter chaos and backed. Management always wants you to focus on hitting your sales goals and SOP's (Standards of Performance) less time is focused in the stockroom. Meanwhile they expect you to hit you're SOP's, Goals, and maintain the stockroom and then you get written up if you don't. As far as Co management you have no work life balance and you make a base pay of $125 -$180 per week and 4% commission CO MANAGERS NOR MANAGERS DO NOT GET PAID HOURLY. Managers work 45+ hours a week and depending how busy the retail season is Managers can work up to 60+ hours a week (NO LIFE!) If you're the only manager in the store then be prepared to have no days off until you find an assistant. Some managers haven't had days off in months. There's a very high turn in turn out rate in Journeys. Lots of employees start to loose incentive to work for the company. Journeys does not value education at all. Just because you have a BAA or Masters means nothing. You payed the same as a high school dropout regardless of education or not. If you get to corporate then maybe some education applies.

Explore other reviews about Journeys

5.0
17 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Discount was very good

Cons

Pay was not very good

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Journeys Response
3mo
Thank you for sharing your review! We truly appreciate your feedback!
2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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