Pay and work schedule were just insulting - Co-Manager Journeys Employee Review

2.0
30 Aug 2010
Recommend
CEO approval
Business outlook

Pros

Great discount; cool, easy-going customers; streamlined operational procedures (i.e. for merchandise transfers) were among the most efficient I've ever seen; goals set by corporate were very realistic and achievable

Cons

The commission plan is the same as the store's higher-volume cousin, Journeys. That makes no sense, as it's impossible to make any money under that structure in a low volume store except for a total of 6 weeks during the year when volume increases. I made minimum wage the whole time I was there, never earning a penny more. The store runs on two managers and no one else has keys. You alternate 5 and 6 day work weeks every other week, and if the other person goes in vacation then you work open to close all week. You're by yourself most of the time, and even when you're not you don't get a real lunch or break. You are allowed to run out and grab food but then you have to come right back and eat in the back room. You are a slave to the store and you make less than a 16-year-old McDonald's cashier. You never hear from upper management, such as your DM, except when they complain about your numbers. They're MIA for the rest of the time.

Explore other reviews about Journeys

5.0
17 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Discount was very good

Cons

Pay was not very good

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Journeys Response
3mo
Thank you for sharing your review! We truly appreciate your feedback!
2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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