So close but so far.... - Withheld Kaiser Permanente Employee Review

3.0
8 Dec 2008
Recommend
CEO approval
Business outlook

Pros

Kaiser will the around for the long haul. It has incredible potential to be the deliverer of the nation's single-payer-health plan. I believe in its future. You can transfer to a huge variety of other departments, regions and states. The schedules offered in a 24 hour facility can be exceedingly convenient. The benefits are worthy and it is precisely why I work here.

Cons

It seems that typical management prefers the ant-on-a-treadmill worker rather than the person who thinks about what they do, notes trends in errors and suggests how to make the work flow more efficient. You may not be well received if you speak up. I have witnessed too many instances of continued methodology which makes my department look good at the expense of the next department up the food chain. The larger the organization the larger the disorganization. I am sorry I am unable to help Kaiser improve efficiency. The Union is a double edged sword. Yes, it offers security, but it also shields those who are unworthy of it. Managers do not read(or abide) by the Union Contract unless a worker takes the contract and literally points to the paragraph in question. Combative stance with your co-worker(and your boss is a co-worker) is a bad stance. Nor does the Union support the direct language printed in black and white within the contract if they choose (with a wink from Kaiser management) to not do so. There is no where to go when this happens and trust has eroded here. Kaiser has not learned to hire intelligently. The work ethic can be embarrassing to observe.

Explore other reviews about Kaiser Permanente

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and supportive team.

Cons

Slow to change and adapt new technologies.

4.0
9 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

302
See reviews by: Helpful|Rating|Date|All