Good company to start out with, however I feel they are falling behind as times change and technology advances - Staff Manager Kemper Employee Review

3.0
3 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Good experience, opportunity for advancement into management. If you have a good manager you will receive good training. Flexible schedule on most days.

Cons

Being in bad neighborhoods most of the time. Does not have competitive rates in many areas. The pay contract is very demanding and can be very confusing to new agents.

Explore other reviews about Kemper

5.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Lots of mentorship and guidance. Good support from staff.

Cons

Case load can get heavy

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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