Customer Service Analyst - Customer Service Analyst Kimberly-Clark Employee Review

2.0
11 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Excellent benefits and a beautiful campus that includes an awesome perks such as a gym, nurses and cafe. If you start with them young, they are a great company to grow with.

Cons

I felt my interview was very positive and the job sounded perfect. However on my first day I quickly realized i was hired for a position that was completely different then what was told in the interview. I have an MBA with 10+ years experience and was hired to answer calls coming in on their 800 line. I found out later that KCC is known to hire over qualified people at very low positions and making them work through the ranks. Also there is a level system 1-14 with 14 being the lowest. If you are applying, be aware of what level the position you are applying for is as you have to stay in a position for 18+ months before you can move to another position and unless you know someone, you can only move within 2 "ranks" of where you are. Therefore if you are hired at a level 14, you can only apply for level 13 or 12.

Explore other reviews about Kimberly-Clark

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule, encourages building your skills and moving around within the company, good people and big future

Cons

Can often get lost in the crowd since it’s such a massive company. Need to work to get your work noticed

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Kimberly-Clark Response
3d
Thank you for sharing your experience and for being part of Kimberly‑Clark. We're delighted to hear that you've benefited from the flexibility, development opportunities, and supportive people around you. We also appreciate your perspective on working within a large organization, and the importance of helping employees grow their visibility and advance their careers. Thanks for recommending Kimberly‑Clark and for sharing your feedback.
3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Super flexible working hours, lot's of opportunity to work on lot's of different things.

Cons

Really isolated working experience, teams are extremely siloed and there's no communication across different projects.

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