employer cover photo
employer logo
employer logo

Knowland

Acquired by Cendyn

Is this your company?

Wasteful career move. Regretful waste of an inch on my resume. - Anonymous employee Knowland Employee Review

1.0
31 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Relaxed culture - thats pretty much it. “Anything goes” here.

Cons

- No equity outside of “exec” level/managers - health insurance plan is garbage - Pay is subpar, few employees meet targets - Feels like a high school, very clique-ish Not even worth diving into everything because HR just wants to hear complaints so they can put a lid on them or paint a target on the employee raising them. This place is an HR powder keg. HR leaders know everything and much much more, but act “shocked” when reading these reviews. Some egregious things occurred/occur here and never got (will never get) addressed. I’m sure they will respond with “we take this very seriously” and ask to let them know these issues. Been there, done that. You did nothing. We all know complaints and issues just go into whatever black hole you put them in after raising the red flag internally so everyone possibly affected can get their ducks in a row. Had a chance to change with the new office/fresh start, but failed. Lots of favoritism here, but that’s not surprising. Management and C-level are clowns. The “data” we peddle (our backbone) is wildly inaccurate - we only thrive because we’re a monopoly in our space. Our poor poor customers - they’re just forced to grin and bear it since they have nowhere else to go. Just an amateur show from the top to the bottom.

avatar
Knowland Response
7y
This review is frustrating. We can't change the writer's perception, but I can assure you that this isn't how we intend to operate, and indeed not how I and others view the company. There are some specific points that are simply not true, like HR would "paint a target", or "wildly inaccurate" data. But the writer also seems to have a general sense that we have some form of malicious intent in how we treat our employees. Anyone who knows me or our HR leader, knows that's just not the case. We treat our employees as adults, we encourage them to come forward with issues, and we try our best to deal with them and communicate the reasons for the actions we take. Do we always resolve things exactly how you'd want? Of course not, but we do in fact take every issue seriously. I would say that while we do have mechanisms for staff to provide anonymous feedback, that's never the best route to effect change since such feedback will be necessarily vague, which makes it hard for us to address. I can promise you that your constructive feedback will never be held against you. I wish this past employee would have displayed the same trust in me that I place in our employees, and brought their concerns to me. We need that sense of responsibility in order to continue building a fantastic company. Anyone serious about knowing more about me or about Knowland should come talk with me directly. Then you can judge first hand who I am, what I and we as a company believe in, and whether this is the type of team you would want to be a part of.

Explore other reviews about Knowland

5.0
30 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Great Company - Great People

Cons

Small team, lots of work to do in shared hands

1.0
20 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The only pro is the benefits

Cons

Knowland has suffered immensely under the CEO's leadership. He's two-faced, pitting his executives against each other, which led to the departure of two of the company's best leaders. His lack of honesty and transparency is alarming—he constantly lies and makes poor business decisions that hurt the company. A prime example is hiring new employees only to do a mass layoff a month later. The way things are going, it’s only a matter of time before the company goes under, and it’s all due to the CEO's destructive leadership. Because of this, I'm jumping ship.

1
See reviews by: Helpful|Rating|Date|All