CEO and COO are way in over their heads in running a company of this size. Their egos and experience get in the way of almost every decision they make. I worked arm and arm with them for close to 10 years in a senior level capacity, including as a member of the Executive Committee. While the CEO still has a remnant of the vision he once had, the COO’s passion is only to see how much control he can effect throughout the company, regardless of whether it’s effective or not. Their attitudes and personalities permeate the entire company leading to massive distrust and low morale.