Pros
The salary I earned & benefits I received was amazing: stock options, hotel discounts, work travel, etc. The parties and raffles they would throw are the best because of the prizes would include latest models of Samsung TVs, Nintendo gaming counsels, Dyson fans, and much more. The training team is what I enjoy the most from the company because they take their time to break down how to resolve issues by using LEAN and KAIZEN.
Cons
During the time I worked there from 2019 to 2020, management for the Customer Service team became aggressive, expecting their employees to do more outside their own realm of duties, so that their department would outshine others, which created a hostile work environment. Human Resource did not have my back when it came to management going against the Core Values that was set by the company themselves. HR invalidated my concerns and made it out that I was the issue and not my management team. I also became depress when I was told that I would be training a Team located in India that will replace me due to budget cuts.