employer cover photo
employer logo
employer logo

LanguageLine Solutions

Engaged employer

STAY AWAY FROM THIS SWEATSHOP!!! - Interpreter LanguageLine Solutions Employee Review

1.0
17 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Work at Home. But I prefer to say there is no Pros at all!

Cons

Overworked and underpaid. Nobody treats you as an existence. Most employees leave within 2-3 months due to the terrible feelings from working for Languageline. This company only needs happy slaves to make money for them. No paid sick day, no holiday, no future or hope. The funny thing is you use your own money to pay for sick day or vacation, but you need the management to approve your "request". If the hard work (Nonstop Calls during work shifts) makes you sick more than 40 hours, they will warn you. You have no right at all. The mad clients could simply make complains about you without reason. But there is no way for you to complain about the clients or the manager. The clients don't know the language, but they have the right to say you interpreted the word wrong. It's shame to see a company like Languageline could be existed on the earth for such long time! STAY AWAY FROM THIS SWEATSHOP!!!

Explore other reviews about LanguageLine Solutions

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Cons

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

avatar
LanguageLine Solutions Response
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

avatar
LanguageLine Solutions Response
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
See reviews by: Helpful|Rating|Date|All