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      LanguageLine Solutions

      Engaged employer

      LanguageLine Solutions reviews

      15 dollar base pay around 30 if on federal calls. - L5 Interpreter LanguageLine Solutions Employee Review

      3.0
      20 Dec 2021
      L5 interpreter
      Recommend
      CEO approval
      Business outlook

      Pros

      I LOVE doing my job. You get to help people and make a difference. This is an excellent start if you want training and certification as a medical interpreter or are looking to get your foot in the door in any interpreting. You get to work from home. Some hilarious co-workers and impressive peers and interpreters, generally speaking, are very willing to help each other learn and grow. You get to learn a lot on various topics, and you always find new changes and accomplishments. If you do a good job, management generally stays out of your way. You will meet many lovely souls who do this for the joy of it rather than the money. They do some 401k Matching.

      Cons

      The base pay is rather pathetic. on the few occasions you have to deal with management, they are a pain in the behind. (except the lovely trainers) But generally speaking, they tend to have no bedside manner, be heavy-handed, treat you like a number, and come off as power-tripping bullies. It's an odd combination because the company's face is sweet in its rhetoric, but the people you have to deal with obviously used to work in a sweatshop and don't understand that the way they deal with people is unacceptable. If the job was not so rewarding and they didn't interfere so little, they wouldn't have any employees at all. They don't instill a great sense of trust. This is a great part-time job, but I wouldn't trust them for my full-time work. They wear too many faces and make too many abrupt changes. The insurance is the bare minimum.

      avatar
      LanguageLine Solutions Response
      4y
      Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better Please note: we regularly review industry compensation. If you would like to discuss your compensation package further, please email interpretercommunications@languageline.com.

      Explore other reviews about LanguageLine Solutions

      5.0
      27 Oct 2025
      Telephonic interpreter
      Recommend
      CEO approval
      Business outlook

      Pros

      Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

      Cons

      The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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      LanguageLine Solutions Response
      7mo
      Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
      2.0
      14 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

      Cons

      Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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      LanguageLine Solutions Response
      1mo
      Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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