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LanguageLine Solutions

Engaged employer

Vaga terceirizada padrão - Expert em Interação Bilíngue LanguageLine Solutions Employee Review

4.0
25 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Salário acima do normal para atendentes telemarketing Conhecimento agregado em várias áreas do idioma inglês como medicina, finanças, seguros, serviço ao cliente, etc. Completamente home office

Cons

Escala 6x1 com folga variável Regime de telemarketing padrão: horários extremamente regrados e cobrança Trabalho terceirizado, pouco contato com a empresa terceirizadora

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LanguageLine Solutions Response
3y
Thank you for taking time to leave a review. LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback. Gracias por completar esta evaluación. LanguageLine agradece todas las relaciones empresariales externas que mantiene dentro de la industria. Su relación empresarial es a través de una de estas empresas, y no directamente con LanguageLine. Por favor, comuníquese con su empleador directo para compartir sus comentarios.

Explore other reviews about LanguageLine Solutions

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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LanguageLine Solutions Response
3w
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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