-extremely low pay for the level of stress that you'll have to deal with
-you have to deal with rude customers (REPs) and (LEPs) who can't even speak their own native language correctly
-horrible audio quality on calls
-company treats you as if you are a machine to them
-never ending back to back
-you WILL get burned out, and company will not care
-no benefits whatsoever in working with them
-no growth in the company at all
-will have you interpret medical specialty calls without any real training and/or certification
-don't provide any credentials or certification
-will make you take and translate calls that you have no training for, like legal (for courts) and finance.
-likes to use outsourcing to other companies and contries with very low pay