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      LanguageLine Solutions

      Engaged employer

      LanguageLine Solutions reviews

      Low pay, intense hours, often poor treatment by clients. Good flexibility, though. - Over The Phone Interpreter LanguageLine Solutions Employee Review

      3.0
      17 Oct 2024
      Over the phone interpreter
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, flexible hours, decent training. Can be rewarding work if you stick it out.

      Cons

      Pay is quite low for the field, but as LLS outsources to Latin American countries, they take advantage of the conversion rate and get away with it. The work is quite exhausting, often dealing with back-to-back calls, intense and fast interpreting with complex vocabulary, and rude clients. The worst part, however, is the horrid app through which you receive calls: it doesn't work half the time, constantly presents errors, and tends to have terrible audio quality, which of course affects the quality of the interpretation.

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for sharing your review. As you were employed by one of our partners, we encourage you to reach out to them directly for support and share your feedback.

      Explore other reviews about LanguageLine Solutions

      5.0
      10 Feb 2026
      Spanish interpreter
      Recommend
      CEO approval
      Business outlook

      Pros

      I feel that I work for a very organized company.

      Cons

      Just have to get used to/be ready for same day job assignments.

      avatar
      LanguageLine Solutions Response
      4mo
      Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
      1.0
      24 Jun 2026
      Spanish bilingual interpreter
      Recommend
      CEO approval
      Business outlook

      Pros

      Stay home. That's all. Nothing else.

      Cons

      Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

      avatar
      LanguageLine Solutions Response
      1d
      Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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