GM - Anonymous employee LensCrafters Employee Review

1.0
20 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free pair of glasses, most associates and GMs are competent and nice.

Cons

As a company, they are becoming very focused on sales, processes and operational paperwork. Focus is not on customer experience. They also need to find doctors for the offices. There aren't enough to cover, and stores cannot achieve plan with no doctor. Pay veteran employees what they are worth. New hires make more day one than people that have 15 years invested there. Unfair.

Explore other reviews about LensCrafters

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

2.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Knowledgeable, customer service experience, great doctors

Cons

Schedule is terrible, corporate does not care about you, patients are treated like numbers instead of patients

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