Losers on a power-trip - Optician LensCrafters Employee Review

1.0
13 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The benifits are pretty good if you can get them. One pair of free glasses a year. Discounted eye exams.

Cons

They hire idiots from outside of company who have no optical experience and get upset when you dont ask them for help because you know more than they do. A bunch of losers that didnt make it in life and plan to work at the mall for their entire lives and though you dont critisize them for it, they try to push their agendas onto you and are upset that when asked you clearly state your plans for life and making 15 dollars an hour ( or for some much less) for the rest of your life isnt one of them. Meet and exceed all of your goals and it wont matter if you dont hang out with management outside of work and arent friends with them. No security gaurds even though there are 1000 dollar frames in the strore. You are expected to stop all shoplifters even though the company will not prosecute them and they often just walk back into the store laughing at you for thinking you could stop them from stealing. It might be the easiest place to steal from, no scensors, no gaurds. Hours not garenteed and tampered with when convenient for the company which means you could lose your benifits at any moment and have to wait 6 months to get them back. Customers can be come extremely hostile and violent when they learn that a pair of glasses with us is on average 500 dollars but a mere 100 at very simular establishments. It also doesnt help that they know the cost of the lenses is about 1.50 and then sold for 400. If you want to learn the art of optics try a private office that foucuses on eyecare and not fast food retail selling tactics. But , if you are the type of person who likes to stay in abusive relationships and complain all the time but still dedicate yourself to the abusers cause no matter how many times they screw you over, this is the place for you!!!! If thats not you though ..... DO NOT WASTE YOUR TIME!!

Explore other reviews about LensCrafters

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

1.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

when I first started it was a very employee based company. Great discounts, great benefits. Regional managers were swift to help if we had questions and offer support

Cons

Since last year the environment has changed vastly. They no longer care about the employees and only want results. They have raised prices and insurances dont cover as well as they used to and they expect the managers to just force people to buy. If you dont make your monthly goals youre put on a PIP and the Regionals are constantly threatening you to make them. The work life balance does not exist. There is a group chat with your fellow store managers hosted by the Regional and if its your day off they still expect a response. I know it comes from the top down but the micromanaging has gotten so awful. Down to the minute you must be scheduled correctly. I have been here for 3 years and have never had a positive review even though our store has exceeded its goals. Doesnt matter to them, they expect more and more. They raise goals constantly and the only answer they have for making sure we hit those goals is no one leaves, even though they can get the same product from a competitor at a much lower cost.

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