Avoid at all costs, Rudderless management ! - Anonymous employee Liberis Employee Review

1.0
30 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only redeeming aspect of the experience was the kitchen snacks.

Cons

-The company culture fostered termination over development, offering no support or training when mistakes were made, and the management style was demeaning and disrespectful. -For the first two months, I received no constructive feedback—only vague assurances that I was doing a good job, yet I was never given written guidance on how to improve. -Collaboration was non-existent, and the attitude from management was discouraging, particularly given their failure to provide clear direction. -I was initially hired by one manager, but later associated with another who was also new, and neither provided proper feedback or clarity on expectations. If I asked too many questions, I was told to work independently, but if I asked too few, I was criticized for not being "active" enough. -The inconsistency in feedback was frustrating, and they even went back and forth on whether to extend my probation, finally deciding not to with little explanation. -Additionally, there was a complete lack of professionalism in how HR handled my onboarding, failing to provide basic essentials like my ID card on time. -From the toxic work environment to poor managerial competence—made it a thoroughly unpleasant experience. Avoid at all costs.

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Liberis Response
1y
Thank you for taking the time to share your review. We're sorry to hear that this was your experience at Liberis. We recognise that adjusting to changes in management can be difficult. We encourage all managers to set clear direction, provide regular feedback and create an environment where employees feel supported and listened to. Unfortunately, there are times when things don’t work out and this is disappointing for all. The probationary period is designed to assess both performance and suitability for the role. It’s also an opportunity for employees to evaluate whether the position aligns with their expectations. If you'd like to discuss your experience further, we encourage you to reach out to a member of the People Team directly at people@liberis.com

Explore other reviews about Liberis

5.0
18 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Excellent executive team with a shared vision - Comradely culture - Huge career potential, with fast progression the norm for top performers - Won't be out-competed on benefits for employees - Offers employees the chance to shape an industry still in its infancy

Cons

- Can be chaotic. To thrive at Liberis, you need to be able to thrive in ambiguity.

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Liberis Response
2y
Thank you for sharing your feedback, we are so pleased to read of your positive experiences! Liberis People, Culture & Talent Team
3.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Smart and supportive colleagues, strong learning environment, and good exposure to underwriting and fintech operations. The role gives you real responsibility and helps build commercial judgment quickly. There are opportunities to develop skills, work with interesting merchants, and gain experience in a fast-moving business.

Cons

The pace can be demanding, and workloads can feel heavy during busy periods. Priorities can shift quickly, which sometimes creates pressure and makes it harder to maintain balance. Some processes could be more streamlined, and communication across teams can occasionally be inconsistent.

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Liberis Response
1mo
Thank you for taking the time to share your feedback - we’re really pleased to hear of your positive experience with the team and that you find your role both engaging and developmental. We also appreciate you raising the challenges that can come with balancing tasks during peak periods and navigating changes, we would encourage you to discuss any additional support you would benefit from with either the People team or your manager. Thanks for your continued contributions to Liberis.
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