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Liberty Mutual Insurance

Engaged employer

Lots of good intentions, mixed results. - Principal Software Developer Liberty Mutual Insurance Employee Review

3.0
25 Apr 2012
Recommend
CEO approval
Business outlook

Pros

Company values employees and encourages work life balance. Financially sound even in this economy. It's a big company with many departments and good people.

Cons

The Budget rules decision making and is often inflexible. Middle management is afraid of failure. Processes and procedures inhibit change.

Explore other reviews about Liberty Mutual Insurance

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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