employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged employer

Get Ready for Favoritism In the Tampa Call Center - Senior Customer Service Representative Liberty Mutual Insurance Employee Review

2.0
28 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Salary, FTO, Benefits, Helping Older Clients

Cons

Literally Everything Else you can think of. It is the stereotypical corporate culture were as one of the people said directly to me, "she gets what she wants because she knows the right people...." in the tampa florida office.

avatar
Liberty Mutual Insurance Response
8y
We're sorry to read about your experience. If you feel you've observed unfair behavior, you may want to call our Compliance Helpline for guidance. Feedback helps us to improve, so thank you for sharing.

Explore other reviews about Liberty Mutual Insurance

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Highly competitive compensation, generous annual bonuses, and excellent bonuses such as 401(k) matching and annual credits, tuition reimbursement, childcare support, affordable healthcare, vision, dental, and additional unique benefits for all stages of life and discounts for fun things like shopping and products that may be of desire!

Cons

It is a competitive place for high performers, but it is motivating and not intimidating in my opinion!

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Diverse culture, work life balance, flexibility

Cons

They go through layoff regularly. Lay offs are massive, whole organizations at a time. They have multiple waves a year. I’m not sure how anything gets accomplished from so much firing and hiring and moving. Whoever’s left takes the burden and realizes they’re next. It’s bad for motivation and productivity.

See reviews by: Helpful|Rating|Date|All