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Liberty Mutual Insurance

Engaged employer

Hard but meaningful work - Human Resources Liberty Mutual Insurance Employee Review

4.0
23 May 2018
Recommend
CEO approval
Business outlook

Pros

Has the right resources to make sure business objectives are moving forward. Large company with room to move up and grow in a lot of areas, but not all.

Cons

Large company, and so there are times that it is hard to not just be another number.

Explore other reviews about Liberty Mutual Insurance

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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