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Liberty Mutual Insurance

Engaged employer

Strong stable conservative company with entrenched corporate culture - Anonymous employee Liberty Mutual Insurance Employee Review

3.0
7 Apr 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In general, a nice place to work with smart, competent and motivated individuals and a decent workplace environment. People usually treat each other with dignity and respect.

Cons

Entrenched hierarchy which can be slow to change and innovate. A lot of silos between departments Opportunity for advancement very limited in certain areas of the company -don't see a lot of promotion from within. Lackluster pay and bonuses, and benefits seem to erode with each passing year.

Explore other reviews about Liberty Mutual Insurance

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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