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Liberty Mutual Insurance

Engaged employer

Behind the times - Software Developer Liberty Mutual Insurance Employee Review

1.0
10 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Reasonable pay and work life balance (they don’t want to have to pay you for overtime)

Cons

Very conservative and behind the times in regards to both workplace culture and in their tech stacks. I was told women should wear makeup in skype meetings and for in trouble for asking if their were free mensuration products in the building. There is so much tech debt 90% of anything people are working on is outdated software from 2015 or earlier. The code I’ve worked on was so embarrassing to see made it into production-riddled with bugs and typos. Also, the company is very stingy. I felt my salary and that of my colleagues was pretty good, but beyond that their benefits aren’t great and they’ll almost never give half days and you have to use your vacation days when you get sick (some teams aren’t allowed to work from home?). I’ve also seen a lot of mismanagement and micromanaging. It’s frustrating being under the thumb of people who are just plain bad at their jobs but since they’ve been at the company so long no one does anything

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Liberty Mutual Insurance Response
6y
We're sorry to read about your experience. We continually invest in technology to improve our customer and user experiences as we evolve in a dynamic tech environment and always welcome opportunities to improve. More importantly, if you feel you've observed unfair behavior, please call our Compliance Helpline for guidance.

Explore other reviews about Liberty Mutual Insurance

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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