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Liberty Mutual Insurance

Engaged employer

Good company to work for, but..... - UW Support Supervisor Liberty Mutual Insurance Employee Review

1.0
10 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Offering 3 day WFH in 2020; Finally gave us MLK day as a paid holiday; Tuition Reimbursement;

Cons

No real advancement opportunities for supervisors. Senior leadership complains about expenses, but is constantly sponsoring "summits" and gatherings where all people do is drink and charge it to their corporate card. Sending Underwriting Assistant jobs offshore and calling it "Role Evolution". No loyalty to long time employees. There are too many project teams taking up valuable time meeting about changing workflow processes that don't need to be changed instead of focusing on figuring out why our system crashes after every system release. Lack of diversity in front line underwriting, and of course no one is checking.

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Liberty Mutual Insurance Response
6y
We appreciate you sharing this feedback and are sorry to hear this has been your experience. Much of this is concerning and we'd recommend reporting it to the Compliance Hotline.

Explore other reviews about Liberty Mutual Insurance

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

4.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- team dependent, but my team really wanted to see me learn - team had great culture and lots of laughs - team asked what I wanted to work on and they incorporated that into projects. Forever grateful for everyone!

Cons

- work can be slow; some red tape

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