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Liberty Mutual Insurance

Engaged employer

Unstable - Manager Liberty Mutual Insurance Employee Review

1.0
11 Mar 2020
Recommend
CEO approval
Business outlook

Pros

The pay is good.

Cons

This is not the great company to work for like it once was. If you are not an employee in Boston or Plano there is a constant negative feeling of job security. Positions and departments are being eliminated constantly. They no longer announce the closures in fear of mass panic but at the start of every year there is mass job elimination. I didn't used to fear random meets but now there is a constant fear that it is an announcement of job elimination.

Explore other reviews about Liberty Mutual Insurance

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-ADP internship is a preview of the full-time ADP -Supportive teams + tons of resources and events -Opportunity to shadow different dept outside of your assignment

Cons

-No cons I can think of

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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