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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      easy job, decent page - Help Desk Liberty Mutual Insurance Employee Review

      3.0
      28 Jan 2010
      Help desk
      Recommend
      CEO approval
      Business outlook

      Pros

      pays very well for this kind of work. 45k-65k range for this kind of work is very generous and this prevents low turnover and more quality employees. decent benefits. easy job and not much thought involved. while busy at times, the pace of call volume is much less than the average help desk job.

      Cons

      unfortunately, everything is scripted. job consists of looking up a solution and applying it. any individual solutions are discouraged even if it means you have to escalate something you normally wouldn't.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      10 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company with good leadership.

      Cons

      Nothing really comes to mind, they try their best to support you in any way possible,

      1.0
      6 Jun 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

      Cons

      Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

      2
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