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Liberty Mutual Insurance

Engaged employer

Don't Do it! - Senior Claims Representative II Liberty Mutual Insurance Employee Review

1.0
7 May 2022
Recommend
CEO approval
Business outlook

Pros

You can work from work

Cons

They preach about diversity and inclusion but this company is the furthest thing from it! I don't even want to talk about black history month. That was an absolute disgrace! I didn't think working from home would be more toxic than working in an office. I can only imagine in I worked for this company and had to go into the office. Seems like they can't retain employees and it's clear why. Unrealistic job demands, micromanaging, inadequate training, and for all the stress they will put you through ASK FOR MORE MONEY!

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Liberty Mutual Insurance Response
4y
Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like yours helps us to do that, so thank you for sharing. We'll be sure to pass it along appropriately.

Explore other reviews about Liberty Mutual Insurance

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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