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Liberty Mutual Insurance

Engaged employer

Think hard about working at Liberty Mutual - Property Claims Adjuster Liberty Mutual Insurance Employee Review

2.0
18 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Pay is average compared to other carriers

Cons

No family / life balance Systems are confusingly difficult Estimating system is sub par to what other carriers are using Team managers hate their jobs and this trickles down to micromanagement and way too much oversight Very metrics driven audit process Management does not care about customer service until they receive a complaint from the customer or their agent

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Liberty Mutual Insurance Response
3y
Thanks for sharing your experience. We do our best to foster an open work environment where employees feel empowered. We will pass your feedback along appropriately.

Explore other reviews about Liberty Mutual Insurance

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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