Good pay and fun coworkers, but toxic management - Membership Concierge III Life Time Employee Review

2.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, gym membership, connections, wellness and fitness help, fun coworkers, flexible hours

Cons

Toxic narcissistic management, managers led with fear, too much drama, no pay raise, a lot of work for little pay

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Life Time Response
2w
Thank you for sharing this feedback. We’re truly sorry that your experience with management did not meet expectations. We strive to create a supportive, respectful, and transparent work environment, and it’s clear we fell short in your case. We take concerns about leadership and communication seriously, and your feedback helps us identify where improvements are needed.

Explore other reviews about Life Time

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy hours, free membership, everyone was very nice and welcoming

Cons

I do not have any cons

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Life Time Response
10h
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience at Life Time and are happy to learn that you took advantage of the signature membership and Life Time's facilities.
1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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