I honestly don’t even know where to begin. Lifestance misled me through the entire hiring process. I have now spoken to many colleagues who had the exact same experience. Late cancel / no shows are sold as being paid but what you don’t learn until later, is that they are paid once the patient chooses to pay it. Insurance and benefits are deplorable. I have serious health issues so opted for the most expensive PPO option and my previous minimal marketplace HMO coverage was honestly significantly better which says a lot. The reception staff is pleasant but pretty underwhelming and incapable, many errors on their end that have a huge impact on provider pay. Lots of talk without follow through. It’s very clear that LifeStance is not patient centered but solely concerned with dollar signs. The provider/LS split is completely unjust especially considering how little support they actually provide.
