Zero stars: do not recommend!! - Licensed Professional Counselor LifeStance Health Employee Review

1.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They claim to be supportive, pro-provider, and express they provide adequate training with ideal pay & sign on bonus. They portray a work culture of collaboration, teamwork, work life balance, flexibility in remote/office scheduling and supporting single parents and the struggles that go with it.

Cons

They promise the moon and stars but deliver rocks and used cat litter. BE WARNED the provide a handsome sign on bonus - but be sure to read the contract fine print. They lock you in for three years and if you leave (voluntarily or not) you must repay the sign on bonus based on percentage of time you have remaining of that 3 years. They are quick to engage in micromanagement resulting in punitive measures when staff need an emergency leave for family care. Punitive measures include verbal repremands, PIPs and the most atrocious: not allowing a therapist to receive new clients to maintain caseload - meaning they slash your pay. Going from 30 clients a week to 5 clients does damage to ones pay - per supervisors orders in light of knowing the pay reduction could result in a parent and child becoming unhoused. Those days are unpaid as full time staff do not receive annual or sick leave. The cost of company "funded" insurance was not feasible on the salary provided (for parent +1 child). The schedule gets unreasonably loaded with a disproportionate documentation allotment during the work day. They require notes completed in 24 hours whether able to do at work or not. They will insist full time staff (fee for service) are "EXEMPT employees" even when presented with factual federal law stating the contrary. As such, they REQUIRE work outside of working hours by means of mandatory meetings, documentation at home, rescheduling clients on your own even while home sick - yet, refuse to pay for time worked (as a non exempt employee let federal law, an employer is required to pay for work completed that is required for the job).. TL:DR: micromanaging supervisors cut caseload = drastic pay cuts which could result in financial devastation; frequent use of Department of Labor laws and wage theft.

Explore other reviews about LifeStance Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

No paid holidays for fee for service type work

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LifeStance Health Response
3w
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

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LifeStance Health Response
1w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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