There is no community with Lionbridge interpreters; you cannot count on calls coming through and therefore, no idea how much you are earning; you have to sit in front of a computer waiting for a button to notify you if you have a call and then race to beat out everyone else who is logged on. There is no way to improve the process. When I speak to the operators, they say no one likes the Voice Portal system. It is frustrating all around especially when clients who are unaccustomed to working with interpreters are rude and unprofessional. Lastly, Payroll arbitrarily decides when they are going to do a payday or not and you may not get paid on the same day of the week or even that week if they decide not to cut checks that week. It makes the whole process feel unorganized and unreliable.