1: False rules: So Lionbridge says you can only take the rater exam 2 times. However I've taken it 3 times. The second time I took the test it said "this is the last time you can take the test", and the third time said that as well. Obviously untrue, and it's just confusing.
2. Doesn't tell you if you pass or fail: I took the test 3 times. The first time I got an email saying I didn't pass. The two other times I got nothing. No emails, nothing. Maybe I passed and I'll never know? Maybe I didn't pass? If their automated pass or fail feedback doesn't even work, it doesn't bode well for the company.
3. No support response. They just don't respond to emails. They haven't responded to mine, and a lot of reviews say the same. What's the point in saying "contact us" if you don't actually want people to contact you?I'm forced to make a post here because to give any kind of feedback.
4. No online portal: Everything is done completely through email. Leapforce which offers similar positions as Lionbridge as a convenient online portal where you can manage everything. This isn't the biggest deal, but it is something to note.