can they turn it around? - Employee LivePerson Employee Review

2.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Some people are nice. And decent pay

Cons

So many to list, I don’t even know where to start! They have had approx 8 rounds of redundancies in 3 years. You hired and got rid of people still on probation in pretty much most (all) these rounds of redundancies, with zero care/respect for people’s livelihoods. Don’t hire to only fire people if you know you will be making head count cuts! For an established niche enterprise solution - the lack of process and gaps in operation are shocking. Over complicated processes when it shouldn’t be so difficult. continue to make headcount cuts. projects you can’t get resources for due to lack of FTE. Remote work - hard to collaborate. Lack of progression - professional and/or personal development. Many more!

Explore other reviews about LivePerson

5.0
7 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great team and great product.

Cons

There has been a lot of change with the company

1
3.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Compensation and training is great

Cons

Lack of job security and advancement

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